
Amen – the best and the worst of everything in Berlin
PS: And it’s not such a bad App…

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I receive a lots of mails. Most of them are kind, nice and some are even cute. And of course there are the other ones. Those who immediately trigger the urge to bang the head against the next wall:
I am extremely disappointed that you made a choice not to provide “equal access” to those ho use Snow Leopard; Having the application “backward compatable, shows that you are interested in others who may not need the features of Lion. You have provided no reason for yourfailure to comply with a simple request…
He is talking about Browser.
I extra took the time to answer and yes I know, I could have been nicer – but c’mon? Really?
Disappointed? Extremely? My failure to comply?
Really?
Who the hell are you and who the hell gave you the right to talk to someone in that disrespectful way? To someone, who is offering is hard work (in this case thousands of hours) for free?
Seriously? You want me to spend hundreds of hours in addition for an App I don’t earn a cent with and I am working on in my spear time - just to support an outdated system?
BTW - a completely new written App. You did not pay for it and after some years I dropped the support, right?
In March 2012, when I am currently reading ten thousands of new pages/manuals/code changes for the upcoming 10.8. When I have to make all my Apps fit for Mountain Lion? To pay my bills? So I can also write and support my many free Apps. And with upcoming - I mean in two/three months? When I am already working 12/16 hours a day, 7 days a week, 365 days a year?
I am sorry - but this really makes me angry. What did you do to earn the right to tell me what I have to do with and in my rare free time?
And guess what?
Delivery has failed. Your message cannot be delivered to the following recipients…
Seriously? What’s wrong with you, people?
Yes, you don’t have to know that Mountain Lion is coming in two/three months. You also don’t need to know how much work this all really is and you may also think, that we are all millionaires and are all only working on wednesdays between twelve and twelve fifteen.
But that is no excuse for the lack of manners and some respect. Period.
And even if you don’t got them. If you expect that your urgent needs will be fulfilled immediately – reasonable or not. At least, you should be able to provide a working email address, xxxxx (please fill in appropriate word with m and o here).

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And again The Oatmeal shows us why things are the way they are:
Read it. No really - read it!